![]() Sometimes these issues come to light during the uninstall / reinstall process. You'll also want to make sure you meet the requirements for using Citrix Receiver there are some environmental settings like antivirus and firewall that can interfere with the installation and usage of Citrix. Visit the Tips and troubleshooting section of the Citrix Receiver overview. Repeatedly asked to save the application.ica download Any other issues If you do not see this option, you don't need to turn off update notifications.īlank window in Chrome or Unsupported function error in Firefox after launching the application Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. In the Advanced Preferences dialog, click the Receiver Updates link. This article is intended for Citrix administrators and technical teams only.Right-click your Citrix Receiver icon in the system tray and choose Advanced Preferences.You can do this using the following steps. We recommend that you set your preferences to not check for updates. Some versions of Citrix Receiver will periodically check for updates. When the installation is complete, click OK in the Citrix online plug-in installation dialog.Note: If you are also prompted with an Internet Explorer Security Warning dialog, click the Run button.
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